Best Auto Repair, Fitchburg

CONTACT US
  • Absolute Auto Repair Center - Fitchburg
    48 Summer St #5757
    Fitchburg, MA 01420
    978-342-3100 Facebook Google My Business

  • Absolute Auto Repair Center -Shirley
    38 Ayer Rd
    Shirley, 01464
    978-425-5540 Facebook Google My Business

CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed

CODE OF ETHICS

As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

What People Say About Us

  • reviewicon
    , 01/17/2021

    Amazing service

  • reviewicon
    , 01/15/2021

    I came here to get an inspection sticker on my car and my experience was very enjoyable. You can tell the people that work there care about their customers . The man at the front desk is very helpful and nice also. I'll for sure keep coming back to these people for any services needed for my car. Thank you guys!

  • reviewicon
    , 01/14/2021

    The guys are great, honest and kept me updated on the work being done. They were upfront with the repairs and why they needed to be done will definitely going back

  • reviewicon
    , 01/11/2021

    They take great care, your car like it's their car.

Fitchburg
  • reviewicon
    , 01/10/2021

    There just great

  • reviewicon
    , 01/07/2021

    I could never say enough good things about any Absolute Auto Repair Center location! If you want to be treated fair and honest look no further! Absolute Auto cares about their customers and it shows in the quality of work they do. Would HIGHLY recommend.

Call us for service: 978-342-3100

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
ASE Master Technician
NFIB (National Federation of Independent Business)
ASA (Automotive Service Association)
Valvoline
TECH-NET Professional Auto Service - Trans
  • Car Care Aware