- Mon 8:30AM - 5:30PM
- Fri 8:30AM - 5:30PM
- Tue 8:30AM - 5:30PM
- Sat Closed
- Wed 8:30AM - 5:30PM
- Sun Closed
- Thu 8:30AM - 5:30PM
STATE INSPECTIONS AND EMISSIONS
Absolute Auto Repair Center is both a State certified Inspection station and an authorized emission repair facility.
Why risk getting a ticket for a failed inspection. Come to Absolute Auto Repair Center and get it all done at once.
Here are the Massachusetts State Requirements:
Massachusetts requires every vehicle registered in the state to have a current vehicle inspection sticker visibly displayed to be legally driven on state roadways. The vehicle check program is jointly administered by the Massachusetts Registry of Motor Vehicles (RMV) and the Department of Environmental Protection (DEP), and it consists of two parts:
Safety inspection
- Smog check and emissions testing.
- The Massachusetts RMV requires inspection stickers to be renewed every year.
- MA Safety & Emissions Inspections Requirements
You must complete a vehicle inspection if:
- Your current vehicle inspection sticker is about to expire (the inspection must be completed by the end of the month in which your sticker expires).
- You just moved to the state and you want to register your vehicle for the first time with the Massachusetts RMV. You must complete inspection within 7 days of registering your vehicle.
- You just purchased a used vehicle (make sure to complete the inspection within 7 days of completing your registration).
- You bought a new car and the dealer did not provide you with an inspection sticker (Inspection must be completed within 7 days if required).
The vehicle inspection fee is currently $35.
About the MA Vehicle Inspection Program:
Vehicles must undergo both safety and emissions inspections as part of the Massachusetts vehicle inspection program. This way, the RMV ensures that each vehicle on the road is in acceptable driving condition, does not pose a threat to other motorists, and is doing the least amount of environmental harm.
Vehicle Safety Inspection
The vehicle safety inspection takes roughly 12 minutes to complete, and Absolute Auto Repair will look at 14 aspects on your vehicle, including:
- Visual overview of your registration certificate, vehicle identification number (VIN), and license plate stickers
- Steering and suspension
- All rearview mirrors
- Brake test (both parking and service brake)
- Exhaust system (muffler and smoke check)
- Glass, glazing, and windshield wipers
- Vehicle lighting (e.g. headlights, turn signals, brake lights, etc.
- Tires and wheels
- Fuel tank, fenders, and bumper
- Gas cap
- Vehicle height (if altered)
- Airbags
- Seat belts
- Horn
MA Emissions Inspection
There are two different types of emissions tests for different vehicles: the on-board diagnostic test, and the opacity (or “tailpipe”) test.On-Board Diagnostic Test
The on-board diagnostic emissions test (OBD) checks your vehicle’s computer communication system, Check Engine light, testing readiness, and engine and emissions control data, among others. The test takes about 3 minutes to complete.You may also review the vehicle check’s emissions test results program for additional information regarding:
- The type of test your vehicle must complete
- How your results should compare with other vehicles
- Common forms of OBD failures for your particular vehicle model
Opacity Test
This test is used for diesel vehicles weighing more than 10,000 lbs. that are not equipped with on-board diagnostics systems.The tailpipe test, or opacity test, measures the darkness of the smoke coming from the vehicle’s tailpipe with an opacity meter.
Darker smoke emits more pollution than lighter smoke.
An inspector will complete the tailpipe test by:
Revving the engine several times to make sure it’s working properly.
Taking readings from the last three acceleration snaps.
Comparing the average of the readings with the emissions standard for the same model year and type of vehicle (different model years and vehicles can have different standards).
Additional information regarding the emissions and smog check portion of the vehicle inspection program may be found on the Massachusetts Registry of Motor Vehicles emissions overview guide.
Annual motor vehicle inspections may be completed at any state-certified station.
Vehicle Inspection Failures and Waivers
If you fail any portion of the vehicle inspection—the safety inspection, emissions test, or both—a rejection sticker will be affixed to your windshield. You will have 60 days to successfully complete a retest after addressing the issues that prevented your vehicle from passing its initial inspection. However, you can still be pulled over and ticketed within this 60-day period (see “Safety Inspection Failure” below).Depending on which portion of the vehicle check you failed, you may have to meet some additional requirements before your vehicle will pass its retest (see below).
Safety Inspection Failure
While you have 60 days to complete the retest, it is illegal for you to drive a car that failed a safety inspection, which means that at any time you could be pulled over and issued a traffic ticket. You MUST have repairs done to your vehicle as soon as possible in order to avoid being ticketed.Therefore, if you fail the safety test, you should:
- Get your car fixed immediately.
- Keep all receipts for the repairs that were made to your vehicle.
- Submit your vehicle for its retest as soon as possible.
There are no waivers for failing the safety test. If your vehicle can’t pass the safety test, you can’t register it.
What People Say About Us
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Jack McCarthy, 09/16/2020
Professional, clean and efficient. -
Jorge Perez, 09/14/2020
I was in and out. Went there for an inspection sticker. The guy behind the desk was very friendly. When the car was done I told the gentlemen when I'm having car troubles I'd return.
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Linda Updyke, 09/11/2020
Absolute Auto went above and beyond to fix my Chevy Malibu. They wouldn't give up even when the car seemed to be unfix-able. These guys kept at it until they figured out the problem. We will be taking all my cars here from now on and have already been telling my family and friends to go here also. -
Angel Stevens, 09/09/2020
I love the way Scott explains things. As a woman, it really helps with understanding the problems of my vehicle. Mechanics are very respectful. Place is clean. And overall experience is thorough. I love this place!
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James Flaherty, 09/06/2020
I have brought my VW Tiguan here twice now. The team has been knowledgable and friendly. -
Michael Rouleau, 09/02/2020
Good quick service they fixed my alternator and did other work to get my state inspection sticker.
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Paula brown, 08/30/2020
My experience with absolute today was fantastic! I needed rotors and brakes and got same day service, great professional advice, with excellent service. I would recommend Absolute Auto Repair to anybody looking for professional service. -
Kamal Shannak, 08/27/2020
I was. It very confident they have expertise to address BMW items like new tires and breaks
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Norman Delorey, 08/25/2020
Front axle seals were leaking, not an easy fix based on age of truck. Great job on the repair and alignment. Lead mechanic and owner are very good at their trade and very honest. Highly recommend Absolute Auto Repair, they stand behind their work and very fair with pricing. -
Donald King, 08/11/2020
Always a good experience and quality service.
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Zachary Currier, 08/10/2020
Been bringing my car here for a few years now, these guys have taken good care of me. Always offer advice on the car but never in a pushy way. They do everything from inspection stickers to tires and they always let me know up front what things are gonna cost. Would definitely recommend giving these guys a try. -
wayne whitman, 08/08/2020
AWESOME SERVICE VERY HAPPY WITH MY REPAIRS HIGHLY RECOMMEND 5 STARS ALL THE WAY :)
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Tara Lyons, 08/06/2020
My car failed inspection for a safety and emission issues. I was having issues getting them fixed fast. I brought my car to Absolute and they fixed all the problems that day. The very next day my car passed inspection. I am super grateful, they relieved of my stressful situation. Thanks so much! -
Matthew Tasselari, 08/05/2020
I have been to shops from the gulf coast of Mississippi all the way up to Massachusetts and hands down, scott and his team are extremely kind, knowledgeable, honest, and will make sure the job you present them is done with the utmost care and professionalism. Talking to Scott on the phone was always easy (which made paying much easier), I was glad I was able to put a face to a voice when I picked up my car which had a rear main seal leak. Highly recommended service. Thank you Scott and your techs for taking such good care of me and my scion.
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Nicole Gilford, 07/31/2020
Excellent place. My husband and I both got our inspection stickers done. Very fast and very professional. While we were there we saw other customers that were loyal and you could tell they wouldn't trust their car with anyone else. We will come back! -
W B, 07/21/2020
Friendly staff. Always reliable and honest, have been servicing my vehicle for years here.
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Brian A Green, 07/21/2020
Good experience. Good price and dependable. -
Justin Grover, 07/16/2020
Received a state inspection smoothly and quickly. Very well priced and the waiting room is flawless. My only negative is that none of the mechanics were wearing face masks around the waiting room. Otherwise it was a good experience.
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Erica Lynn Mora, 06/18/2020FitchburgHighly recommend this shop! Honest with what you need to have done vs what can wait, extremely well with communication, quick with thier delivery of services, genuine kindness and a pleasure to work with. I personally went to the Fitchburg location, and have nothing but great things to say!
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Charlie Mora, 06/04/2020Fitchburg
These guys are the real deal. Super friendly and professional. I will go to them again.
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Andrew Gierer, 05/29/2020
Amazing experience from start to end. Great communication including online photos of your car (~55 pictures in 1 visit) so you can trust any service recommendations without having to be there in person. -
jayme giancola, 03/06/2020
The good: Communication is great, service - no problem there, quick, and they know what they're doing. Also they do a good job explaining other issues that they see pop up, but without the pressure to try to get you to fix it with them immediately. The excellent: The mechanic that works there is very pleasant to talk to. I'm no pro at cars, but I try to understand what's going on, and he really takes the time to explain everything clearly. You can tell he's really passionate about his work and wants the best for his customers. The bad: There was a grease/oil stain left on the seat of my car. Party foul. But not a deal breaker. Overall I'll certainly be back. I liked the service. EDIT: they offered to take my car in and clean it up for me. They ended up taking my car to a detail shop and my car has never looked so clean! I'm very happy about it. Excellent customer service. 5/5
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Alicia Rapson, 03/06/2020
I've Had nothing but great service from Absolute Auto. Don?t go anywhere else! -
Jason Holmes, 03/05/2020
My go to for any auto issues since I moved to the area about 6 years ago. They always go the extra mile to make sure you're taken care of. Friendly and professional staff. Nothing bad to say! Absolute will get the job done!
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Frank Newcomb, 03/01/2020
I have been a customer of Absolute Auto for 2.5 years. Based on my experience I can highly recommended them. They are professional, friendly, informative and do what ever it takes to take care of repair needs. -
Judy Greenlees, 03/01/2020
I found Absolute Auto Repair when my car had a meltdown. It beeped and posted information on the dash that I had never seen before. I checked my phone for the nearest repair shop because the car was overheating and the guage was pegged. Absolute Auto Repair discovered the broken parts, explained typical reasons for why they break in my car make and model, and then fixed every single problem perfectly. I will go there for future maintenance without hesitation.
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Mitchell Bloom, 02/24/2020
Great experience -
jayme giancola, 02/20/2020
The good: Communication is great, service - no problem there, quick, and they know what they're doing. Also they do a good job explaining other issues that they see pop up, but without the pressure to try to get you to fix it with them immediately. The excellent: The mechanic that works there is very pleasant to talk to. I'm no pro at cars, but I try to understand what's going on, and he really takes the time to explain everything clearly. You can tell he's really passionate about his work and wants the best for his customers. The bad: There was a grease/oil stain left on the seat of my car. Party foul. But not a deal breaker. Overall I'll certainly be back. I liked the service.
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Jon Pasq, 02/19/2020I would recommend Absolute Auto Repair to anyone looking for an honest and friendly shop. Great customer service and you can see the pride they take in their work. You wont be disappointed!
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Rick Clouthier, 02/19/2020I've had both company and personal vehicles serviced at absolute and the service has always been honest professional and dependable today I needed my key fobs battery checked they checked and changed them save me a trip to the dealership TRY Them you'll like them!
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Chris Dunlap, 02/19/2020So I hit a pothole and destroyed a rim in Fitchburg, these guys went completely out of there way, searched all the surrounding junkyards to find me the rim I needed and squeezed me in last minute to do the repair. Turns out I destroyed the tire too so in the end I had to go to town fair because I had the warranty on a $207 tire, but from here on out I will forever bring my vehicle to these guys for their honesty and determination that they showed me to get me going again. 10/10
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Zach Cutting, 02/19/2020When no one else was will to give me the time of day at the big tire stores. I called around and I was lucky to talk to a true professional at absolute auto repair. Took the time to hear what my issue was and helped me with the best solution for my vehicle. They squeeze me in even though they where booked through the following week. I was in and out in no time flat. (No pun intended) They where very reasonably priced, nice to talk to, treated me with respect. I can't say enough nice things about their team. Good people and I will be returning if I need more work done to my vehicles. I don't normally write reviews but this company was outstanding!!
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Donna Nolan, 02/19/2020I found you to be very efficient and professional.
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Daniel Leavitt, 02/19/2020Had my daughter's car serviced at the Fitchburg location. Everything was completed in a timely fashion at the cost estimated. My service advisor was Scott H. He could not have been more helpful and knowledgeable. I will definitely have all my daughter's auto work done by Absolute Auto.
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Nikolaus DellaZoppa, 02/19/2020Scott is personal and genuine, he and the staff are beyond knowledgable! I would recommend this shop to anyone and everyone in need of a shop you can trust. Absolute Auto Repair Center is and will continue to be my families go to shop!
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Mark Waaramaa, 02/19/2020Yesterday my daughters car wouldn't start so I looked at it today and diagnosed that it was the starter. Well today I brought down to the Fitchburg location and Scott asked me do you have it here and and they took it in at 11:30 and got the phone call at 2pm car is all set. Big shout out to Mike and Scott for getting this done for me with such a short notice Thanks
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Rachael Carlson-Simon, 09/22/2016
The only people I trust to work on my car. Knowledgable, well- equipped, fair, and polite! -
Jackie Sparks, 10/23/2016
Bryan has always been a very knowledgable, fair and honest mechanic.
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Shawn Denoncour, 03/31/2017
I never take my cars anywhere but the dealership.. until now.. great service, fair pricing, suggested a few repairs but didn't push having the work done immediately. I'll be back if the car ever needs more work!! -
Kevin Kempton, 04/17/2017
The guys were awesome! The quote and the diagnosis were on the money! My car went in limping a bit but came out like a rejuvenated race horse. I recommend them highly.
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Debbie Kaplan, 12/23/2017
I recently moved to the area. My car required some service under an extended warranty and some which was not covered. From the moment I called until I drove away in my fully repaired car, my experience with Absolute Auto was a pleasure. Dan was welcoming, knowledgeable and ensured I had my car back timely and much more affordably than I had initially been quoted by another service center. I am thankful to have discovered Absolute Auto and I appreciate all they did to get me back in my vehicle as quickly and reasonably as possible. -
Tha Boss, 03/20/2018
Professional garage. Great service.
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Marianne Harris, 05/02/2018
Greatest place in Shirley for auto repair. Never have to worry that the guys here are adding additional charges. They always do a great job -
That Guy Levi, 09/01/2018
I was unsure at first, but they seem to be fair. They have done several things at once for me and cut down the labor cost. Good guys.
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Kyle Owens, 01/26/2019
I've been going here for years and can honestly tell you with full confidence to use these guys. Not only are they good at what they do but they are kind, go out of their way, and are the most honest and trustworthy mechanics I've ever come across. I was sold on these guys when I went down to them telling them I needed new brakes. He called me back and said I still had life on them so would I like to wait. Who does that, anymore?most places would just do the work to take the money. They were so honest that it saved me money that I didn't have at that time. Furthermore, in the visits since then, they have done a fabulous job and have remained courteous, knowledgeable and trustworthy. I'm telling you, once you go here, you'll go nowhere else. Thank you for your professionalism and your countious good work. -
Vu Le, 03/01/2019
Came here to get my flat tire fix. The two guys there were so nice even when I arrived right before they were about to close. They told me the truth about my tire, that it doesnt need a replacement, just look out for it a bit because i did ran on it when it was flat. Recommend this place if you come across it when needed
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Felix Torres Cotto, 03/13/2019
Great service -
Kim McNulty, 03/27/2019
The BEST garage and mechanics in Shirley so very dependable always a great job. Would Highly recommend Absolute Auto Repair to everyone! Always willing to help you out and go the extra mile to do the job right.
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Edward Walsh, 04/11/2019
Great service! This is the place to bring your vehicle to, they've helped my wife and I out with our cars and I can only say great things about this place. Just recently had my tire blow out , fixed everything and its as good as new! Super friendly and most importantly, honest. Great staff! -
Nangnoi Rattanasing, 04/13/2019
Have several vehicles and always bring them to Absolute Auto. Great service and trusted place, will continue bringing all my vehicles there.
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Karla Paxton, 04/16/2019
We've been taking our cars here for years. They are always friendly, professional and get the job done at a reasonable price. They've been a great partner in maintaining our cars. I had several issues with my Mini Cooper and they were patient and persistent until we got it fixed. -
kody thiphavong, 04/17/2019
Efficient work
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William Strauss, 05/13/2019
They say when you find a good mechanic it's like finding God well that's what it's like finding absolute I would not hesitate to recommend them for their professionalism timely repairs and price 100% a winner -
Daniel Sugar, 05/21/2019
Very happy with their service and they even included free windshield wipers! Highly recommend.
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Mark Esielionis, 05/25/2019
I have brought my cars here a few times now, friendly service and a honest diagnosis of my auto every time. No reason for me to look any where else for a local mechanic, they have been spot on for me. -
Vincent W. Flores, 06/11/2019
Dan is the man, very fair, they do outstanding work for very fair prices
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Richard Macomber, 07/19/2019
Had an emergency with my car and these guys were able to squeeze me in even though they were booked. Highly recommend them. -
Robert Chamberlain, 08/08/2019
Got me right in, fixed me right up. Nice curbside manner.
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Bryan Man, 08/10/2019
Great folks, and they're real quick! -
Jeremy Bergeron, 09/27/2019
Great service as always. As usual, Dan goes out of his way to help get things done right, offer reasonable options, and has a calm demeanor that really helps when you're stressed about a broken down car. The mechanic staff is top notch, very knowledgeable, and super helpful. I always recommend this garage.
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Angela Maguire, 12/02/2019
Great place, honest and great work. I wrote this review 4 months ago, this place still goes above and beyond. I've had 2 cars of my own and was always afraid of getting a mechanic that would rip me off. Absolute-ly not if your are ever in a jam and need good quality work I highly suggest absolute auto repair -
Sneaks C, 12/21/2019
Dan is great.....service is done and done right......that's why I go there...good job.
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Kathy Schick, 12/21/2019
Went in on wednesday, he took car in friday fix some already and will complete thursday after x-mas . Treatment was excellent. Thank you Dan. -
Sarah Miller, 01/03/2020
Went in without notice due to having a leak in my tire and this was close to home/work and I was on break. They greeted me friendly, treated me kindly and took my car on the spot. I have been wanting to find a new mechanic and based off this simple service, I may have found it. Thank you!
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Lisa Castoldi, 01/24/2020
Excellent service, and friendly staff. -
Scott Dale, 01/28/2020
Dan was great got the car in and and the guys took care of the issue. Great service.
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Richard Hughes, 02/05/2020
Very fast service and professional service, a repair that may have taken my old mechanic days just to look at was finished in one day. Thank you. -
Deb Holloway, 02/06/2020
Never disappointed. Always informative and willing to accommodate! Great work!!
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M Griswould, 06/12/2013
Their slogan says it all, they never try to suggest something you don't need. If they find something more that needs to be done they always run through things with you so you know exactly what you're getting. "Absolutely All Your Auto Repair Needs" These guys are stand up fellas! -
Greg Carbone, 10/13/2014
Fast , friendly, and they get the job done without hitting you too hard in the wallet. I don't take my cars to anyone else.
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Bryan Daigle, 04/01/2015
Just love this place first rate service an all the guys are good and friendly to everyone. I would highly recommend to anyone needing anything done to their car. -
Joshua Therrien, 11/30/2015
The team at Absolute is always so helpful!
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Micah Tully, 09/26/2016
Always the best. I drive out of my way to go to them. No substitute for a proven, trusted mechanic. -
juan delgado, 03/17/2017
Good people good service
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Anonymous S., 04/07/2017
Excellent service. Both gentlemen there were very helpful and told me everything I needed to know. Very friendly and honest; not to mention their waiting room was exceptionally pleasant with comfy chairs, television, and complimentary coffee. I highly recommend this place to anyone needing car services. -
Samantha Siharath, 04/27/2017
Super clean. Fast and friendly service.
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mfalme254, 06/01/2017
Great service -
Jacob Billger, 06/10/2017
Well managed and professionally run! Very neat and orderly...
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Marcelo Lopez, 06/15/2017
These guys are amazing! Highly recommendable. -
Sam Montgomery, 07/18/2017
Great mechanics and service
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Stacy Young, 08/04/2017
Friendly staff and I can always get in for my inspection. -
Pamela Scholefield, 09/20/2017
The guys are great, honest and kept me updated on the work being done. They were upfront with the repairs and why they needed to be too be done will definitely going back
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Michael McAfee, 11/05/2017
I went to Absolute Auto and have one of the best experiences dealing with people who fix cars there was no trying to get over or trying to Swindle you out of your money they just wanted to make sure you were safe in your car and everything was fixed great experience -
Nick Santana, 11/08/2017
Hands down the best auto mechanic I've ever been to . Theyre very honest , will tell you what needs to be done and what can wait . Stop wasting your money on there other guys and bring your car here !
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Isabel Truax, 11/13/2017
I was running a bit later than I thought, but when I called, they were able to fit me in for their last state inspection of the day! The service was wonderful, everyone was super nice. They got me in and out in a jiffy! Very pleased. Would come again! -
Shaun Mccann, 12/02/2017
The staff was courteous and flexible with me around my availability to pick up my van after I paid my bill. Very helpful and understanding.
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Rob Logan Jr, 12/16/2017
Great auto shop and mechanics! -
Betty Pichette, 12/19/2017
Honest service and fast. They didn't try to sell me anything I didn't need. I would defiantly recommend them and I will be using them again in the future.
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Amber Rae Lenehan, 01/08/2018
Great customer service! Explained what was needed in detail so I could understand. Also provided a great warranty on the work they completed. Quick but thorough service.. Will def be returning! -
Kate Ravellette, 01/11/2018
I will never go somewhere else. Honest, fair and efficient.
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M. Collins, 01/13/2018
Always my go to for my annual emmisions. Great service, knowledgeable technicians and reasonable prices. These guys are professional while still knowing how to make you feel welcomed. I trust my mechanics at Absolute Auto Repair Center, and that says a lot. If you don't trust your mechanic find one you do. -
susan miner, 01/22/2018
Best place for car repairs
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Marcos Oliva, 01/28/2018
I've been to this location a couple of times and they're friendly, professional and their prices so far are reasonable. I will be coming back to do more business in the near future if any problems with my car arise. -
Jacob Whitcraft, 02/01/2018
Very friendly honest service!!! Took care of us no with professional courtesy!!! Will definitely use again!! Scotty exceeded expectations!!
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Ann Tufts, 02/10/2018
Absolutely the best! We have a college student in Fitchburg and live 1 hr away. We found this shop and now have peace of mind that there is someplace close for my son to bring his ?old? car. Scott and all the staff are honest and do a great job!! Highly recommend!! -
Lexa R, 02/28/2018
Great customer service! Nice and clean
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Sarah Dee, 03/02/2018
Awesome service, was surprised to find somewhere not shady(given the area). Scott was an awesome help. -
Sara Fontaine, 03/13/2018
Always a great experience.
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George Alvarado, 03/15/2018
I have to say these guys are honest and will give 110% they will make sure you leave a happy customer thanks Scott. -
_PM21_, 03/21/2018
Went in today with my Mitsubishi Galant for a windshield wash pump fix. They were friendly, fast, and honest! You can definitely tell they go by book, and there not trying to nickel and dime you like some of these other places. Would recommend this place to anyone that wants legit friendly customer service.
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Daughter Of the most high, 03/30/2018
Finally a place that doesn't nickel and dime. The front guy dude seems nice overall. I like the prices, they are good and customer service is great. -
Kathy Linton, 03/31/2018
My check engine light came on with an important event to go to more than an hours drive. The team heard my situation, diagnosed the problem and determined it was safe to drive without worry. Their friendly service will have me go back to them if the situation doesn't self correct. No appointment, minimal, wait, peace if mind, no charge.
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CJ Paquette, 04/04/2018
Great service and fair upfront pricing. -
david cobban, 04/07/2018
Very knowledgeable, explained every step and pricing was lower than the average, but the quality was better.
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Satan's Earlobe, 04/21/2018
The team here do an amazing job on your vehicle, inspect it thoroughly and will only do the work you authorize - Because they will find ALL of the problems, and the brake check is free. They will also update you to any crucial issues as well. I highly recommend Absolute Auto Repair. -
Margaret Lancey, 04/27/2018
I have been very satisfied with the great service I have received everytime I had service done there. I always brag to old and new friends how awesome and honest Absolute Auto is Great Job well done.
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Daniel Reilly, 05/01/2018
These guys are pretty damn good with informing you about everything that's wrong with your falling apart automobile. They will keep in contact the whole way through and make sure you make informed decisions. -
Jonathon Pasquale, 05/18/2018
I would recommend Absolute Auto Repair to anyone looking for an honest and friendly shop. Great customer service and you can see the pride they take in their work. You wont be disappointed!
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Sophie Moise, 05/25/2018
Great service's the -
Rebecca Morrissey, 06/06/2018
I went to every single tire place in fitchburg to mount an old used tire for me and this place was the only one that do it for me I'll definitely be going back for the rest of the work on my truck
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Rae, 06/06/2018
I was in a real bind. When I bought my used car, the dealer had to redo the rear brakes. 8 months later I had the most horrific noise coming from them. Called Absolute Auto Repair Center and asked if they could help me right away since I have no other means of transportation. They found that the brake pads had been installed incorrectly, were lterally breaking off and so those breaks were not working! They put new pads on properly so now I am SURE I'm safe! -
debra clary, 06/11/2018
Excellent service! I am so happy I found an auto repair business I can trust. The staff are very friendly and respectful and the prices are affordable. Thank you- Debra Clary
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kelly leppert, 06/23/2018
excellent friendly honest service. Would recommend to to family and friends -
Michael Trudel, 07/05/2018
Fast service. .
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Robert Gendron, 07/12/2018
Great people, up front an honest . -
Ethan Cook, 08/14/2018
Great business. Friendly people, awesome service, very honest. I'd recommend this place to anyone!
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Charity Sanders, 10/23/2018
They have truly worked with me when it came down to it. They qere very pleasant and their facility was so well maintained. They provided fast good service too and thats what keeps me coming back! I highly recommend Absolute Auto. ;) -
KGaebrielle B, 10/30/2018
Very friendly staff. Everytime I come in I always feel that they take great care of my car as well as educate me about what's being done to it. They dont take advantage of you, they're real about what needs to be done and what can wait.
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Samantha Brown, 01/28/2019
Had a great experience getting my car inspected. Was waited on very promptly and the whole process took just over 10 minutes. My car passed and they didn't try to sell me anything or take advantage. Would go back for sure! -
Dan Charest, 02/03/2019
Friendly, informative, great service
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Lance Dial, 02/06/2019
Scott performed a prepurchase inspection for me. Very timely and very thorough. I'd recommend him and this shop for anyone! -
Ashley Plamondon, 03/12/2019
My family has been going to Absolute for years, ever since moved to Fitchburg. We're in their care a few times a year, whether it be a basic inspection or a car emergency - even though we're one among many customers they know my father by name. Absolute doesn't just stop at being people friendly! They KNOW what they're doing. We had a persistent check engine light that wouldn't go away. No one could figure got what was wrong. Two garages later we finally gave Absolute a try and they made the seemingly impossible possible. Recently, my starter completely died while at work, and we had my car towed to Absolute where they replaced it with a refurbished starter. A few months went by and I started having trouble starting it. You could hear it spinning, but it refused to click the first few tries. Sometimes it took two minutes of trying to start it to click; sometimes it took fifteen. We eventually brought it back to Absolute. When they determined that the issue was the starter they put in, they replaced completely free of charge. Not at a discount. Totally free. You can say that this is standard and nothing special, but don't forget. "Standard" isn't a promise. But when its actually done out of theory - that's a promise. If you're not sure about your car garage in the Fitchburg/Leominster area, you should swing by and try them out for yourself next time you have an issue or maybe just need an inspection. It's a good group of people doing good work.
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Felix Torres Cotto, 03/13/2019
Great service -
Jen Hendrey Lapan, 03/18/2019
We're new to town and got basically taken advantage of at another garage. Our neighbor advised us to go to Absolute to sort out our car trouble. My husband had the vehicle towed over and Scott at Absolute was just remarkably excellent to us. We're sold on them! I'm so relieved we found an honest and knowledgeable mechanic. Thanks, Absolute!
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Zoe Mclean, 03/29/2019
This place was like finding gold honestly, as a college student shops around here are always trying to make an extra buck off of us and I never felt fully informed or cared for until i called Absolute Auto. I felt like the guys here cared about helping me and getting my car back on the road more than the money they were getting out of the repair and It was very settling to be able to find a shop close to my school that was actually here to help. -
Jolie Medrano, 04/02/2019
best experience i've ever had with an auto repair shop! excellent customer service, great prices and short wait times! never been more satisfied before!
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Jim Powell, 04/12/2019
A new customer. My car was down. They took me in right away, found the issue, and quoted me an estimate. The job was surprisingly done by the afternoon and the total was right on the estimate. They came through for me! Very friendly, but most important, very professional. I'll be returning as a loyal customer when I need service again! -
Christopher Wiley, 04/19/2019
Scott at the desk got me checked in for my state inspection on a "new to me" vehicle. They found two lightbulb issues and they had one in stock. For the second, they called around quickly to get it there with a few minutes. Friendly, fast service And turned out I was neighbors with one of the staff who gave me great local information. Will be visiting for all my auto needs!
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Meaghan Banister, 05/14/2019
Great service and friendly workers. They are not there just to take your money but instead to help you drive the safest car possible. -
John Flagg, 06/01/2019
You guys are great. I took my Kia Rondo in for inspection in April. There were problems with the emission system (programming and sensors) that nobody else I've taken my car to could ever seem to quite fix with a check engine light that kept going on and off. But you guys did. It took a bit of doing and driving around to clear the system. But everything I needed to do was explained to me clearly so that I came away not only with a bright new inspection sticker for the coming year but with a lot more knowledge of how the emission system (and inspection process itself!) actually. Kudos, guys. I'm never taking my car anywhere else for repairs!
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Kathy Leblanc, 06/02/2019
This place is awesome! Thanks guys! -
Kelsie Schuster, 06/10/2019
Awesome service & very friendly. Was completely honest about fixing the car. Even let my suv sit there for a week or more before i could find a place to move it to since the engine was dead and didnt charge me anything for storage.
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marguerite maguy, 06/27/2019
Great care taken to find reason for rejection finally found computer malfunction currently looking to resolve puzzle they are trying hard to help me scott and mike are great people will continue to work with them to fix problem great team players at absolute -
Lytia Prentiss, 07/03/2019
I was beyond happy with my experience at Absolute Auto Repair, my cars starter broke this morning and left me stranded at a gas station for hours. I called over 20 different garages begging them and telling them that I need a new starter urgently because my dad was in the hospital and that was my family?s only car. No one could help me for at least a week because of the 4th of July weekend. Finally I called Absolute Auto Repair and they squeezed me right into their schedule. The starter was replaced and I got my car back within only 2 hours after getting it towed to them. I couldn?t thank them enough for helping me when I really needed it and I?d never even been a customer there before now. Very welcoming and amazing service, will definitely be coming back from now on
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kody thiphavong, 07/15/2019
Trustworthy reliable mechanics and friendly customer service. This shop does truly what?s in the best interest of their customers. -
Kim McNulty, 07/21/2019
Absolute Auto Fitchburg and Shirley both garages are Great !! We use the Shirley garage we would Highly recommend them to everyone, they're so reliable and professional and Always go the extra mile. They never try to sell you something your vehicle doesn't need very honest business.
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Bryan Man, 07/28/2019
Pretty good shop. -
G Rench, 08/15/2019
Great customer service. Very thorough and explained everything that was wrong. Very professional.
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Lori vincent-jenks, 09/07/2019
Fair, honest pricing. Great service. They even took it to get inspected for me once the work was done. -
Shannon Hennessy, 09/07/2019
Great people good work
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Selena Florival, 09/13/2019
I was so nervous and worried about my car but I brought it in and they explained everything with my car and how it effects it, Honestly the best shop I?ve ever been do they are so nice ! I recommend to so many people I attend Fitchburg state and they had my car ready very fast as well for a good price ! -
Troy Carbone, 09/17/2019
Friendly, honest and reasonable priced.
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Fanuel Nyagah, 09/20/2019
Nice and caring staff -
Darlene Doubikin, 10/02/2019
Friendly, honest and reasonable prices. Got in and out in less than an hour for state inspection and oil change. Highly recommend.
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Dudly Denot, 10/05/2019
Great service and responsive customer service. -
Dennis Hietala, 10/16/2019
Professional and honest service. Bent over backwards to help me out.
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Anne Coons, 10/17/2019
Supurb honest repair shop. Any and all repairs are quality and preformed by skilled technicians. Would highly recommend this place to anyone looking for a new top notch maintenance spot. -
Rosie González, 10/29/2019
(Translated by Google) Very good service (Original) Muy buen servicio
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Kevin Hensdill, 12/05/2019
I only went for an inspection sticker, but I was delighted to see their waiting room has a Keurig and waters. They were quick and polite. The car passed, but I knew it would, I was prepared. Either way I was glad it didn't take too long. -
Selene Achille, 12/28/2019
Absolute Auto is Absolutely Awesome! My car broke down on RT 2 and I'm not from the area. Luckily it ended up at Absolute! Working with Scotty was a true pleasure. He kept me informed, explained my options and gave me the best deal ever. Very honest! Thanks to the entire staff my car drives as if its brand new!
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Missy Meli, 01/04/2020
Honest, dependable. -
Evan DeLuca, 01/17/2020
Brought my car in after my check engine light came on my daily commute five minutes from my house. I knew it was not good going in but the shop owner Scott explained everything to clearly and gave his professional opinion on cost of replacement parts / labor. He took the time to explain every detail hat allowed me to make a decision to scrap my car and start looking for another vehicle. I originally heard about this shop from my girlfriend who has been going to this shop since November and has had nothing but professional pleasant experiences. I'll be coming to this shop once I get my new car for all my maintenance and checkups. 10/10 service, availability & cost
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melimel ecks, 01/30/2020
We began using Absolute AUto for our repairs because it was conveniently located near our home and work. We are so glad that we switched. They are very attentive and listen when you explain the symptoms your car is experiencing. All the technicians we have dealt with have been professional and we have never felt rushed. They answer all of our questions. II would not hesitate to refer anyone to Absolute. -
Raul Jimenez, 02/04/2020
This is a shop of professionals. I went in for exhaust and suspension work and it was done quickly and they performed a thorough inspection of my Camry. I learned that i was very low on oil and they probably saved my engine.
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Serey Bun, 02/05/2020
They took their time to explain the situation, show photos and details about the car and reasonably priced. Love the honesty -
Jamie Eichelberger, 02/06/2020
The owner was most accommodating in guiding me to the requirements of getting an inspection sticker. Thank you again for the great fast and friendly service.
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Paula brown, 02/15/2020
My experience with absolute today was fantastic ! I needed rotors and brakes and got same day service , great professional advice, with excellent service. I would recommend absolute auto repair to anybody looking for professional service. -
Shari Hasche Gonsorcik, 11/05/2017
Can't say enough about Absolute Auto! This was my first visit, I had a rough running SUV with 143,000 miles on it, now I have a "like new" running SUV with 143,000 miles it! I LOVE my old truck again! Thank you for a great job, great service and an invoice that didn't break the bank! I will definitely continue to bring my vehicles here!
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Michaella Vecchiarelli, 11/21/2017
Knowledgeable and professional staff, and timely service on my car every time I've brought it in! They price their services fairly, and are honest when it comes to recommending services and parts for your vehicle (especially if you have minimal car knowledge). They have even gone out of their way to obtain parts for my car to make sure it could be serviced in the shortest time possible, so that I could still get to work on time. I have had extremely good experiences here every time and will continue to bring my car here as long as I can! -
Emily Randall, 12/15/2017
I wouldn't take my car anywhere else. Good work, good advice, and they keep at it until the problem is solved.
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Joanne Kidle Quatrale, 01/03/2018
Thanks guys for coming to my rescue today - the Shirley MA auto shop! Even though I was not an existing customer and they had already been fielding 'jump start' calls for hours Dan promised to get someone to my house soon to jump start MY car. Within a short period of time Keith came and got it running so I could go rescue a cell phone that had been left in a very cold car (...that's another story). I rescued the phone then drove to the shop and it was determined that I needed a new battery so Keith kindly drove me home while they waited for a battery to be delivered. A few hours later I had a brand spanking new battery installed and Keith came to pick me up again. Professional and friendly. I will definitely go here again. -
Tristan Taylor, 02/13/2018
The guys here are so friendly, polite, and helpful, and the office/waiting room is comfortable, the TV isn't blaring and it's on a channel that cycles through uplifting news and sitcom clips, and it's furnished with snacks and a coffee maker too! Service was quick and fairly priced, and the shop guys are very thorough. I went for an oil change and they spotted a small broken hose in the emissions system that probably would've made me fail inspection next month. I highly recommend this shop!
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Christine Rouleau Ross, 02/24/2018
My car made a horrible noise as I was getting off the highway. I took it straight to Absolute and within a few hours they had my problem recognized. They listened to my concerns and made the repairs promptly!! They did exactly as I had asked and in the end, the repair was even cheaper than quoted!! They were being safe in giving me the first quote in case a part broke while being fixed. But thanks to their expertise, they repaired it without the extra cost. I was even happier to find out it was cheaper than originally quoted!! I know this is not always the norm, but it did happen to me!!! Thank you Absolute!! I would recommend your service to anyone in the area! -
Jennie Lynn Wnbf Pro, 03/01/2018
Visited there in Feb to get an inspection sticker. It was a very pleasant and professional experience. The waiting room is very comfortable and the service was prompt. I will definitely go back there for all my auto needs and refer those I know. Don't just shop for price shop for value and check this place out they are a cut above the rest! Thank you
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Amanda Courtemanche, 03/03/2018
I brought my car here for an inspection sticker and it failed due to a headlight and marker light. They were extremely helpful in giving me some options to get it fixed so it would pass. I had to bring it back for the repairs since it was going to take a little time to complete, and I called the day before to ask if they could squeeze and oil change in while my car was there. They were so accommodating and said no problem. While they were working on my car they called me to ask if I would like them to replace other lights so they would all be new. I felt well taken care of during the entire experience and never felt like they were trying to swindle more money from me or offer unnecessary repairs, like some other places do. Everyone there is so friendly and seem to genuinely care about their customers. They will be my go-to shop for any future repairs or services needed for my car. If you are looking for a new repair shop, please do yourself a favor and visit Absolute! -
Lauren Cernoia, 03/08/2018
This was my first experience with Absolute Auto and it was phenomenal. They scheduled me an appointment promptly, explained their loyalty program to me, and were so incredibly friendly. On the day of my oil change appointment, they took great care of my car and took the time to look for any other potential problems. They made recommendations to me based on what they found without being pushy and proved that they are knowledgable service providers! I would highly recommend them to anyone and am absolutely going back!
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Reyhommyl Rui Gölsmith, 04/20/2018
I have to say the best in town! Let continue to keep them in business best service! -
Grupo Juvenil Cristiano, 04/20/2018
Really pleased with their service. God bless them. Very professional.
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Rebecca Driscoll, 04/26/2018
Great service always pleased with the work they do here. They are honest and hard working. I've been going here for years and even moved about 30 mins away and still come back because I trust them and they take good care of their customers. Thank you. -
Carla Campbell Lussier, 05/08/2018
I brought my car there for inspection yesterday. It failed for marker light but they were able to get me right in to fix. I left happy and my car had a shiny new inspection sticker. Thank you Absolute!
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Raul J., 02/17/2020
Fast Service
General Services, near Fitchburg, MassachusettsThis is a shop of professionals. I went in for exhaust and suspension work and it was done quickly and they performed a thorough inspection of my Camry. I learned that i was very low on oil and they probably saved my engine. -
Jamie E., 01/10/2020
Fast Service
General Services, near Fitchburg, MassachusettsThe owner was most accommodating in guiding me to the requirements of getting an inspection sticker. Thank you again for the great fast and friendly service.
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Paula B., 09/12/2019
Local Mechanics
Brakes, near Fitchburg, MassachusettsMy experience with absolute today was fantastic ! I needed rotors and brakes and got same day service , great professional advice, with excellent service. I would recommend absolute auto repair to anybody looking for professional service. -
Evan D., 04/17/2019
Local Mechanics
Brakes, near Fitchburg, MassachusettsBrought my car in after my check engine light came on my daily commute five minutes from my house. I knew it was not good going in but the shop owner Scott explained everything to clearly and gave his professional opinion on cost of replacement parts / labor. He took the time to explain every detail hat allowed me to make a decision to scrap my car and start looking for another vehicle. I originally heard about this shop from my girlfriend who has been going to this shop since November and has had nothing but professional pleasant experiences. I'll be coming to this shop once I get my new car for all my maintenance and checkups.
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Selene A., 11/13/2019
Highly Recommended
Engine Maintenance, near Fitchburg, MassachusettsAbsolute Auto is Absolutely Awesome! My car broke down on RT 2 and I'm not from the area. Luckily it ended up at Absolute! Working with Scotty was a true pleasure. He kept me informed, explained my options and gave me the best deal ever. Very honest! Thanks to the entire staff my car drives as if its brand new! -
Melimel E., 05/27/2019
Highly Recommended
Engine Maintenance, near Fitchburg, MassachusettsWe began using Absolute AUto for our repairs because it was conveniently located near our home and work. We are so glad that we switched. They are very attentive and listen when you explain the symptoms your car is experiencing. All the technicians we have dealt with have been professional and we have never felt rushed. They answer all of our questions. II would not hesitate to refer anyone to Absolute.
Call us for service: 978-342-3100
