Scott was generous with time and thoroughly answered my questions before and after repairs were done. I felt that his guidance was honest and objective, allowing me to make a good repair decision. Also, he was able to fit my car in very quickly even when the shop was very busy. I really like that Absolute prepares a very detailed work summary for the customer. Summary includes pictures of actual parts replaced. Never saw this done in shops I visited in other parts of Massachusetts. Work is high quality and pricing seems competitive. I definitely will be back for future work!