5

4.5

Always a pleasure doing business with Absolute for my car needs.

5

My wipers stopped working in the middle of a rainy day and after calling around to my regulars, no one was able to take me in same day. I had my car inspected here when I first bought it earlier this year but wasn’t sure if they’d pull through on a short notice appointment for a “non regular customer” BUT Scott, was so helpful and told me to come right down and they’d get it fixed. Loved how they understood the urgency of my situation and willingness to squeeze me in.

5

Excellent service for many years

5

I’m happy with the service that I received from West. Street repair. Very friendly service and dependable and trustworthy.

5

I have been going to West Street since I moved to Winchendon, Mass three years ago. Best choice I ever made. The mechanics are excellent and Kelly who runs the desk and lots of other things, is amazing. West Street is where I will continue to bring my car!

5

3

I came to Absolute because I had used them to get my car inspected at the beginning of the year. During my inspection they found an issue that was a real safety issue. Like most people are saying they seem honest by giving you a part by part break down of every charge. This time I came back pleased with my last service and they wanted to charge me almost $1000 to get just my front rotors, brake pads, and calipers replaced. It was another $500+for back rotors and break pads. Turns out they charge a whopping $110/ hr for labor so almost 1/3 of the cost to do this repair is just in labor. Don’t go here if you need lots of work done, you’ll pay a pretty penny.

Hi Angelina. Thank you for taking the time to leave a review. We are sorry that you were not pleased with the last visit. Unfortunately, vehicle repair can be expensive. The labor rate we estimated is the current rate for the area. We use quality parts during repairs and offer a 2 year/ 24,000 mile warranty. Please feel free to call @ 978-342-3100 if I can answer any questions you may have. Scott

- Absolute Auto Repair - Fitchburg
5

Fair and affordable business. Also fast and friendly. What more could you ask for?

1

Went in for a new sticker im new to Massachusetts so i don't know how it works.the person that did the inspection tossed my keys from across the room onto the desk.if my key broke he would have be getting me a new one.the car failed and all i was told is there is play in the front end.i asked what it was and how much to fix it.would not tell me .wanted to charge me to lift the car than charge me to do the repairs.if they told me what was wrong with it and how much i would have left the car there for them to do the work.went somewhere else it was a ball joint.gave them the work a got the sticker.never again

Absolute Auto Repair - Fitchburg is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Absolute Auto Repair - Fitchburg (978) 342-3100, Absolute Auto Repair - Shirley (978) 425-5540, West Street Service Center (978) 632-6400 if you have any issues in accessing any area of our website.