Brought the car in to replace a light bulb. Supplied them with the bulbs. They ran into labor trouble and then charged me for it all. Bill for over 300 dollars to replace light bulbs. . . And the bumper they took off no longer is functional. New management.
Good morning Shane! I tried to call and touch base with you because you were supposed to come in and have us investigate the bumper issue today 1/25, but we have not heard from you. You had us replace both headlights in your Cadillac ATS and we charged you book time for the labor because it is not an easy job to do as the entire bumper comes needs to come off to reach the headlights. I just spoke with a Cadillac dealership in Leominster and they charge $320.00 just in labor for both headlights. So I believe you saved some money using our garage. Please give me a call so we can address the bumper issue and make it right. Thank you Shane!
- West Street Service Center