Absolute Auto Repair - Fitchburg
Mon - Fri: 8:00 AM - 5:30 PM
Absolute Auto Repair - Shirley
Mon - Fri: 8:00 AM - 5:30 PM
West Street Service Center
Mon - Fri: 8:00 AM - 5:00 PM

Fitchburg, Shirley, & Gardner Auto Repair

5

5

Shannon - Thank you for the five-star rating. We appreciate your business!

- Absolute Auto Repair - Fitchburg
5

We appreciate your business

- West Street Service Center
1

Worst experience I've ever had dealing with a towing company. The owner is therudest person I think I've ever met. I would get my vehicle towrd through a joe smo on the side of the road before I ever go through them. Terrible customer service. Bad attitude and not easy easy work with at all. Most definitely DO NOT reccomend. Would give 0 stars if possible. (This opinion is based on multiple encounters.) Has nothing to do with a trailer and everything to do with customer service and how to speak to a concerned calling customer.

We here at West Street Servicenter aim to do our best for our customers. With that being, said I apologize that our local Police department Had your moving trailer that was in the middle of the road towed to our business. As far as the owner being the “rudest” person, maybe He was treating you with the same respect you were giving. Have a wonderful day.

- West Street Service Center
5

Awesome experience! Great work, great price and done quickly! I highly recommend!

Thank you so much for this great rating. We really appreciate your business!

- Absolute Auto Repair - Shirley
1

Asked them to fix my door panel as it was hanging off and broken. Instead of fixing it they drilled a couple drywall screws through it and still charged me $400. No exaggeration. Fast forward 10 months, I need a tow. Tell me will be there in 1 hour and that I need to wait with car. 4 hours and multiple calls later, still waiting. Absolute hot GARBAGE

5

We appreciate your business

- West Street Service Center
2

Friendly people but each service has it's on independent set labor price. For such basic maintenance I paid over 700 in labor fees alone! Not happy about that. The last time I had the brakes serviced with a fluid change I spent less overall than I did at Absolute. I wouldn't recommend

Hi Clay, we are sorry you feel that way. We try very hard to please every customer that comes into our shop. Sometimes that is not possible. The pricing included in your service was approved by you prior to service and is our standard rate. Please feel free to call the shop to discuss this further.

- Absolute Auto Repair - Fitchburg
5

5

I had a wonderful experience at Absolute Auto! I had visited other shops in the area and had no resolutions. Absolute Auto gave quick feedback about my thermostat housing unit and the repairs needed. I was able to pick my car up the same day! Employees were very helpful and friendly. Reasonable pricing. I highly recommend!

Hello Melaina and thank you for the great review. We really appreciate that you trusted us with your vehicle and are delighted to hear that you are happy with our work. We’ll be here to help you whenever you need service or repair – just give us a call.

- Absolute Auto Repair - Fitchburg
Absolute Auto Repair - Fitchburg is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Absolute Auto Repair - Fitchburg (978) 342-3100, Absolute Auto Repair - Shirley (978) 425-5540, West Street Service Center (978) 632-6400 if you have any issues in accessing any area of our website.