Absolute Auto Repair - Fitchburg
Mon - Fri: 8:00 AM - 5:30 PM
Absolute Auto Repair - Shirley
Mon - Fri: 8:00 AM - 5:30 PM
West Street Service Center
Mon - Fri: 8:00 AM - 5:00 PM

Fitchburg, Shirley, & Gardner Auto Repair

5

Absolute Auto is the best repair shop in Fitchburg, and the only place I trust. They are professional, courteous, and get repairs done ahead of their estimated time. They don’t price gouge like other places do either! I get my inspection sticker done at Absolute too. You can’t go wrong with them.

Thank you Maura for the great review. It is customers like you that make the hard work of running an auto repair shop worth it. We were delighted to be able to help you with your issue. Don’t hesitate to give us a call the next time you need service or repair.

- Absolute Auto Repair - Fitchburg
5

Dan is the man, very fair, they do outstanding work for very fair prices

You're the man for leaving this, Vincent. Thanks for choosing us to take care of the work your car was needing. If you ever need anything else done in the future, I hope you'll choose us again. - Bryan C., Owner

- Absolute Auto Repair - Shirley
5

Super friendly and knowledgeable customer service! Very fast response time too. Recommend highly!

thank you we appreciate your business :)

- West Street Service Center
5

I will never take my vehicle any place else period. Damn good mechanics.

thank you we appreciate your business :)

- West Street Service Center
5

Just went for an inspection and it was very fast and easy. I'll come back for more work when the time comes.

thank you we appreciate your business :)

- West Street Service Center
5

Absolute is very modern in their operation. They clearly strive to be ahead of the curve in all areas of their business. They put new pads and rotors on all four axles. I drove it off their lot and everything seemed fine. Two days later I heard some grinding driving into work. They actually contacted me first that day just to check how the repair worked. I told them about the grinding and that the brakes started to stick. They said they would come and pick up the car to check on the work. They picked up the car from my home and found a broken caliper bracket bolt. They replaced that for free and gave me a generous credit for my troubles. Mistakes happen and are unavoidable. What matters is how you handle mistakes. Absolute handled the mistake above and beyond the call of duty. I have had other repair shops refuse to take responsibility for their failures. The fact that Absolute checked in with me, picked up my car, fixed the problem without cost or question, and even gave me a credit shows the first class operation of Absolute Auto Repair Center.

Hi Curtis. Your kind words mean a lot to us and we thank you for the review. We love our customers and we are always happy to hear when our work has made a difference in one of our customer’s lives. We are always here to help – give us a call whenever you need service.

- Absolute Auto Repair - Shirley
5

All work completed well and on time. Included a full inspection with some good recommendations for future work. No pressure to accept the recommendations. Very professional and good communication.

Stephen - Thank you for the 5-star review. We appreciate your support!

- Absolute Auto Repair - Shirley
5

Called just 30 min of closing and they answered every question I had and told me to come in the next day. I need an inspection sticker. They open the next day I was the second one there it was quick. The gentleman who attend me was very nice. Will recommend them. I was recommended by my son who had his car fixed there.

We really appreciate the review Yolanda. We pay special attention to providing great service at our shop and we are always pleased to hear it when we’ve hit the mark. Don’t hesitate to give us a call when we can be of help in the future.

- Absolute Auto Repair - Fitchburg
5

I felt like I understood what they found my car needed and what they did to address that. Everything was explained very clearly and they performed mostly just recommended maintenance for my car at 60,000mi, which were easy to cross-reference online. It was somewhat expensive from my perspective, but I did not feel like it was unreasonable (though I have no frame of reference, as this is my first car and first time bringing it into a repair shop).

Hello Connor and thank you for the great review. We really appreciate that you trusted us with your vehicle and are delighted to hear that you are happy with our work. We’ll be here to help you whenever you need service or repair – just give us a call.

- Absolute Auto Repair - Fitchburg
5

thank you we appreciate your business

- West Street Service Center
Absolute Auto Repair - Fitchburg is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Absolute Auto Repair - Fitchburg (978) 342-3100, Absolute Auto Repair - Shirley (978) 425-5540, West Street Service Center (978) 632-6400 if you have any issues in accessing any area of our website.