Worst experience I've ever had dealing with a towing company. The owner is therudest person I think I've ever met. I would get my vehicle towrd through a joe smo on the side of the road before I ever go through them. Terrible customer service. Bad attitude and not easy easy work with at all. Most definitely DO NOT reccomend. Would give 0 stars if possible. (This opinion is based on multiple encounters.) Has nothing to do with a trailer and everything to do with customer service and how to speak to a concerned calling customer.
We here at West Street Servicenter aim to do our best for our customers. With that being, said I apologize that our local Police department Had your moving trailer that was in the middle of the road towed to our business. As far as the owner being the “rudest” person, maybe He was treating you with the same respect you were giving. Have a wonderful day.
- West Street Service Center