Fitchburg, Shirley, & Gardner Auto Repair

Absolute is very modern in their operation. They clearly strive to be ahead of the curve in all areas of their business. They put new pads and rotors on all four axles. I drove it off their lot and everything seemed fine. Two days later I heard some grinding driving into work. They actually contacted me first that day just to check how the repair worked. I told them about the grinding and that the brakes started to stick. They said they would come and pick up the car to check on the work. They picked up the car from my home and found a broken caliper bracket bolt. They replaced that for free and gave me a generous credit for my troubles. Mistakes happen and are unavoidable. What matters is how you handle mistakes. Absolute handled the mistake above and beyond the call of duty. I have had other repair shops refuse to take responsibility for their failures. The fact that Absolute checked in with me, picked up my car, fixed the problem without cost or question, and even gave me a credit shows the first class operation of Absolute Auto Repair Center.

All work completed well and on time. Included a full inspection with some good recommendations for future work. No pressure to accept the recommendations. Very professional and good communication.

Called just 30 min of closing and they answered every question I had and told me to come in the next day. I need an inspection sticker. They open the next day I was the second one there it was quick. The gentleman who attend me was very nice. Will recommend them. I was recommended by my son who had his car fixed there.

I felt like I understood what they found my car needed and what they did to address that. Everything was explained very clearly and they performed mostly just recommended maintenance for my car at 60,000mi, which were easy to cross-reference online. It was somewhat expensive from my perspective, but I did not feel like it was unreasonable (though I have no frame of reference, as this is my first car and first time bringing it into a repair shop).

Great business

Always a great experience here. Very prompt and professional and their work is top notch. Never had a bad experience or any issues. Highly recommend.

Friendly staff always reliable and honest have been servicing my vehicle for years here

Polite and helpful.

These people are very honest and I would not bring my car on my truck anywhere else